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Bilingual Answering Service
Reach more customers with our Bilingual Answering Service
Give your customers the benefits of our bilingual answering service at no extra cost and let our experienced receptionists speak to your customers in English or Spanish.
Why choose Moneypenny for Call Forwarding Services
Awesome receptionists you'd be happy to hire yourself
Intelligent call handling software so we are seamless and efficient
A perfected, one-of-a-kind call answering environment
Find the right bilingual answering plan for you
Phone Answering plans
America's best receptionists answering your calls 24/7:
Transfers, messages, scripts, unlimited caller & employee records
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Toll-free/local number
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Bilingual receptionists
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CRM integration
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Scheduling & order processing
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Custom forms
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Call dispatching & on-call management
From $165/mo
AI Answering plans
Always-on call handling with natural, human-like conversation:
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Call transfer to your team
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Receptionist backup
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Simultaneous call capacity
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Built-in call flows
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KnowledgeBase management
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Unlimited AI voices
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Voice cloning
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SMS follow-up capability
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Caller analytics
From $99/mo
Bilingual answering from just $165 per month
- Amazing people & AI solutions
- Thousands of businesses on board
- Unmatched expertise
- Award-winning culture
Expand your customer base
Did you know that 13% of the US population speaks Spanish? That makes it the second-largest Spanish-speaking country in the world! So by using our Spanish answering service, you can be sure you are capturing as many non-English speaking customers as possible.
Increase customer satisfaction
Making use of our bilingual answering service is a surefire way to give each caller the personal attention they deserve, in their native language. And with this increased satisfaction comes powerful customer retention and word-of-mouth marketing that can bring you more customers in the future.
Grow your business
When you support more customers, your business naturally grows. So, by engaging with customers using our Spanish answering service, you can increase your overall customer base and make your business a trusted name in your industry.
Real clients. Real reviews.
- Proactive account management Our Support Team is here to help you with all aspects of your service; from technical assistance to handling customer inquiries, we're always available.
- Intuitive mobile app Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
- Powerful portal dashboard For complete and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Bilingual Answering Service FAQs
What is a bilingual answering service?
A bilingual answering service means your calls are answered by multilingual people 24 hours a day, just like a member of your own team. At Moneypenny, our friendly, real receptionists are fully trained and briefed to represent your business just the way you would. We aim to make every interaction feel seamless and genuine, whether your customers speak English or Spanish. It’s all about creating the perfect experience for your callers, every time.
What are the benefits of having a bilingual answering service?
How does a bilingual answering service work?
Does a bilingual answering service use real people?
How much does a bilingual answering service cost?
When is a bilingual answering service available to support my business?
A bilingual answering service means your calls are answered by multilingual people 24 hours a day, just like a member of your own team. At Moneypenny, our friendly, real receptionists are fully trained and briefed to represent your business just the way you would. We aim to make every interaction feel seamless and genuine, whether your customers speak English or Spanish. It’s all about creating the perfect experience for your callers, every time.
Start your journey with America's best provider
- Amazing people & AI solutions
- Thousands of businesses on board
- Unmatched expertise
- Award-winning culture
