United
Kingdom
United
States
Medical Answering Service
Phone Answering solutions for the medical industry
Our experienced receptionists proudly support hundreds of healthcare businesses with HIPAA compliant medical answering services and deliver seamless support when your business needs it most.
Phone Answering Service
The very best receptionists ready to answer the calls you can’t
AI Receptionist
Fully automated answering with optional escalation to real people
Healthcare Answering Service
Running a healthcare business means every minute counts. With Moneypenny, every call is answered by a professional receptionist who represents your brand as if they were part of your medical practice. Briefed by you and powered by our AI technology, they ensure every interaction impresses and improves patient retention.
Never miss a
call
Ensure every call and inquiry is answered, turning more conversations into repeat business.
Run a leaner
business
Operate efficiently without the cost and complexity of hiring additional staff.
Elevate your
brand
Deliver professional, consistent experiences every time.
Medical answering plans from just $165 per month
- Amazing people & AI solutions
- Thousands of businesses on board
- Unmatched expertise
- Award-winning culture
Experience the benefits of our medical answering service
Medical AI Receptionist
Where real people roll out the red carpet, our AI Receptionist is the ideal solution for more routine calls that don't always require the human touch. Perfect for fulfilling tasks like Lead Qualification, Appointment Scheduling, FAQ Handling, Call Routing, Data Collection and Dispatching, instantly and accurately. With optional escalation to your people or ours built in, our AI Receptionist combines efficiency with exceptional value.
Why choose Moneypenny?
Friendly receptionists you'd be happy to hire yourself
Proprietary AI tools to ensure no calls are missed
A one-of-a-kind noise controlled call answering environment
Medical answering service with seamless account support
- Proactive account management Our Support Team is here to help with all aspects of your service; from technical assistance to reporting and invoicing questions, they're always available.
- Intuitive mobile appIdeal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
- Powerful portal dashboardFor complete control and full visibility of your account, use the dashboard to customize and edit account details, as well as view call reporting.
Business challenge:
“Answering calls was a logistical nightmare for us. As a small company, our in-house team struggled to manage busy periods and staff shortages, often answering calls while on vacation.”
Solution:
“Now our calls divert seamlessly to our receptionists whenever our in-house team is busy. They are outstanding and really made an effort to understand everything about our business and our clients.”
Result:
“The service has helped reduce our daily stress levels as our in-house team are no longer running to answer the phones. Customer service levels are now consistently high as our clients’ calls are always answered professionally.”
Medical Answering Service FAQs
How does AI superpower my Moneypenny Receptionist?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
What is a medical answering service?
How does a medical answering service work?
Are you HIPAA compliant?
How long does it take to get set up?
When is a medical answering service available to support my business?
Can you speak with my patients in different languages?
What are the benefits of having a medical answering service?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
Get your Healthcare Answering Service quote today
- Amazing people & AI solutions
- Thousands of businesses on board
- Unmatched expertise
- Award-winning culture
