As the leading customer conversation experts, we are the home services answering service that captures every opportunity with flexible, scalable call management available 24/7.
The very best receptionists ready to answer the calls you can’t
Fully automated answering with optional escalation to real people
Running a home services business means every opportunity counts. With Moneypenny, every call is answered by a professional receptionist who represents your brand as if they were part of your team. Powered by smart people and AI, we help you deliver exceptional service and stay focused on growing your business.
Capture every
opportunity
Busy on the job? We ensure every call is answered, turning more conversations into customers.
Run a leaner
business
Operate efficiently without the cost and complexity of hiring additional staff.
Elevate your
brand
Deliver professional, consistent customer experiences every time, even when you're on the go.
At Moneypenny, we provide answering services to a range of HVAC businesses, whether they need our support during the working day, after hours or 24/7. With receptionists on hand to ensure no business opportunity is missed, our HVAC clients are always available to their customers whenever there’s an issue to report.
Roofing contractors are often in a position where they’re unable to answer calls or respond to customers - but this can mean lost business. Our contractor clients rely on their Moneypenny Receptionists to capture every new sales inquiry and provide outstanding service on their behalf, even when they’re up a ladder.
We’re proud to provide a number of plumbers with our call and live chat answering services. Offering flexible 24/7 support, our plumbing clients are able to secure incoming prospective business and make sure those all-important emergency jobs are in the safe hands of real people after business hours
Where real people roll out the red carpet, our AI Receptionist is the ideal solution for more routine calls that don't always require the human touch. Perfect for fulfilling tasks like Lead Qualification, Appointment Scheduling, FAQ Handling, Call Routing, Data Collection and Dispatching, instantly and accurately. With optional escalation to your people or ours built in, our AI Receptionist combines efficiency with exceptional value.
“We were unsure if we were missing calls, and if so, how many. With an estimated value of between $1-10k a call, it was essential that each one was captured.”
“Any call we can’t answer, including those out of office hours, now goes to our Moneypenny team, and they do a great job. In fact, customers can never tell they’re through to an answering service, they always think they’re speaking to our office staff.”
“Never missing a call means we never miss new business, but more than that, it means we’re able to offer amazing service to prospects and existing customers by always being available.”
How does AI superpower my Moneypenny Receptionist?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
What is a home services answering service?
Why does my home services business need an answering service?
How does a home services answering service work?
Does a home services answering service use real people?
How do I make a change to my service plan?
When is a home services answering service available to support my business?
Can you speak with my customers in different languages?
AI empowers our people to deliver exceptional service on your behalf every time - from KnowledgeBase, which provides a whole host of client information at their fingertips for faster and smarter responses, to MessageMaker which accurately summarizes your calls in real time.
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